FEATURES
Globill offers the feature of capturing a customer that takes an internet subscription, a mobile, and virtual machine services, to name a few.
Produce a single converged invoice for a customer that has multiple subscriptions across different technologies.
Manage all technologies from a single service catalogue administrator tool.
An easily extendable model to cater for technologies that are not shipped out of the box.
In addition to CRM and billing, Globill Converged includes the necessity for provisioning, mediation and rating to truly meet the requirement of a single interface solution. |
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BENEFITS
The advantage of sending a single invoice to a customer that encompasses all services provided that makes it easier for a customer to understand. This allows a very powerful tool to manage and bill customers as they are represented in the real world and also to communicate to customers in a way that is not cumbersome or overwhelming.
A single invoice also has benefits to the service provider, as it lowers costs of managing multiple invoices from invoice production, delivery to managing complex payment and dunning processes.
A single CRM system allows easier management, reduces errors of duplicate versions of a customer and eliminates the nightmare of administering multiple systems to manage multiple technologies. |